{"id":8369,"date":"2023-07-26T14:53:54","date_gmt":"2023-07-26T14:53:54","guid":{"rendered":"https:\/\/natus.com\/support\/"},"modified":"2024-07-19T14:40:21","modified_gmt":"2024-07-19T14:40:21","slug":"soporte","status":"publish","type":"page","link":"https:\/\/natus.com\/es\/soporte\/","title":{"rendered":"Servicio y Soporte"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-service-support.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-8369","page","type-page","status-publish","hentry"],"acf":{"content_blocks":[{"acf_fc_layout":"spacer","_acfe_flexible_toggle":"","spacer":{"module_options":{"":null,"module_id":"n6514b834e094f","module_class":"","module_background_type":"color","module_background_color":"#00aaa7","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"0","margin_bottom_tablet":"0","margin_bottom_mobile":"0","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"height":"300"}},{"acf_fc_layout":"service_and_support_tiles","_acfe_flexible_toggle":"","service_and_support_tiles":{"module_options":{"":null,"module_id":"n6514b834e65ab","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"0","margin_bottom_tablet":"0","margin_bottom_mobile":"0","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"intro_title":"Servicio y Soporte de Natus","intro_description":"La promesa de Natus de ofrecer la excelencia no acaba despu\u00e9s de haber comprado el producto. Es solo el principio de nuestro apoyo continuado. \r\n \r\nComo empresa global con m\u00e1s de 80 a\u00f1os de experiencia al servicio de las necesidades de los m\u00e9dicos de todo el mundo, Natus respalda la calidad de sus productos y apoya la adopci\u00f3n y el uso satisfactorios de sus productos por parte de sus clientes mediante un servicio de atenci\u00f3n al cliente excepcional y un soporte continuo. ","tiles":[{"icon":{"ID":1067,"id":1067,"title":"customer-support-icon","filename":"customer-support-icon.svg","filesize":2419,"url":"https:\/\/natus.com\/wp-content\/uploads\/customer-support-icon.svg","link":"https:\/\/natus.com\/es\/soporte\/customer-support-icon-2\/","alt":"Icon - People","author":"1","description":"","caption":"","name":"customer-support-icon-2","status":"inherit","uploaded_to":8369,"date":"2023-08-07 16:05:58","modified":"2024-07-26 15:19:58","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":160,"height":160,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/customer-support-icon.svg","thumbnail-width":160,"thumbnail-height":160,"medium":"https:\/\/natus.com\/wp-content\/uploads\/customer-support-icon.svg","medium-width":160,"medium-height":160,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/customer-support-icon.svg","medium_large-width":160,"medium_large-height":160,"large":"https:\/\/natus.com\/wp-content\/uploads\/customer-support-icon.svg","large-width":160,"large-height":160,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/customer-support-icon.svg","1536x1536-width":160,"1536x1536-height":160,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/customer-support-icon.svg","2048x2048-width":160,"2048x2048-height":160}},"title":"Asistencia al Cliente ","description":"Preguntas sobre su cuenta o contrato de servicios, informaci\u00f3n sobre los productos Natus o consultas generales ","link":{"type":"post","value":"11781","url":"https:\/\/natus.com\/es\/soporte\/asistencia-cliente\/","name":"Asistencia al cliente","title":"INICIO","target":""}},{"icon":{"ID":1073,"id":1073,"title":"technical-service-icon","filename":"technical-service-icon.svg","filesize":1368,"url":"https:\/\/natus.com\/wp-content\/uploads\/technical-service-icon.svg","link":"https:\/\/natus.com\/es\/soporte\/technical-service-icon-2\/","alt":"Icon - Tools","author":"1","description":"","caption":"","name":"technical-service-icon-2","status":"inherit","uploaded_to":8369,"date":"2023-08-07 16:16:54","modified":"2024-07-26 15:19:52","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":160,"height":160,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/technical-service-icon.svg","thumbnail-width":160,"thumbnail-height":160,"medium":"https:\/\/natus.com\/wp-content\/uploads\/technical-service-icon.svg","medium-width":160,"medium-height":160,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/technical-service-icon.svg","medium_large-width":160,"medium_large-height":160,"large":"https:\/\/natus.com\/wp-content\/uploads\/technical-service-icon.svg","large-width":160,"large-height":160,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/technical-service-icon.svg","1536x1536-width":160,"1536x1536-height":160,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/technical-service-icon.svg","2048x2048-width":160,"2048x2048-height":160}},"title":"Servicio T\u00e9cnico","description":"Preguntas sobre su producto, asistencia t\u00e9cnica, ver las garant\u00edas de los productos","link":{"type":"post","value":"11791","url":"https:\/\/natus.com\/es\/soporte\/servicio-tecnico\/","name":"Servicio t\u00e9cnico","title":"INICIO","target":""}},{"icon":{"ID":1078,"id":1078,"title":"service-programs-icon","filename":"service-programs-icon.svg","filesize":123258,"url":"https:\/\/natus.com\/wp-content\/uploads\/service-programs-icon.svg","link":"https:\/\/natus.com\/es\/soporte\/service-programs-icon-2\/","alt":"Icon - Natus Care Wax Seal","author":"1","description":"","caption":"","name":"service-programs-icon-2","status":"inherit","uploaded_to":8369,"date":"2023-08-07 16:17:09","modified":"2024-07-26 15:19:38","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":160,"height":160,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/service-programs-icon.svg","thumbnail-width":160,"thumbnail-height":160,"medium":"https:\/\/natus.com\/wp-content\/uploads\/service-programs-icon.svg","medium-width":160,"medium-height":160,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/service-programs-icon.svg","medium_large-width":160,"medium_large-height":160,"large":"https:\/\/natus.com\/wp-content\/uploads\/service-programs-icon.svg","large-width":160,"large-height":160,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/service-programs-icon.svg","1536x1536-width":160,"1536x1536-height":160,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/service-programs-icon.svg","2048x2048-width":160,"2048x2048-height":160}},"title":"Programas de Servicios","description":"M\u00e1s informaci\u00f3n sobre los programas de suscripci\u00f3n Natus FlexSelect y de servicios Natus Care ","link":{"type":"post","value":"11795","url":"https:\/\/natus.com\/es\/soporte\/programas-servicios\/","name":"Programas de Servicios","title":"INICIO","target":""}},{"icon":{"ID":1083,"id":1083,"title":"natus-trust-center-icon","filename":"natus-trust-center-icon.svg","filesize":2718,"url":"https:\/\/natus.com\/wp-content\/uploads\/natus-trust-center-icon.svg","link":"https:\/\/natus.com\/es\/soporte\/natus-trust-center-icon-2\/","alt":"Icon - Shaking Hands","author":"1","description":"","caption":"","name":"natus-trust-center-icon-2","status":"inherit","uploaded_to":8369,"date":"2023-08-07 16:17:25","modified":"2024-07-26 15:19:15","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":160,"height":160,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/natus-trust-center-icon.svg","thumbnail-width":160,"thumbnail-height":160,"medium":"https:\/\/natus.com\/wp-content\/uploads\/natus-trust-center-icon.svg","medium-width":160,"medium-height":160,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/natus-trust-center-icon.svg","medium_large-width":160,"medium_large-height":160,"large":"https:\/\/natus.com\/wp-content\/uploads\/natus-trust-center-icon.svg","large-width":160,"large-height":160,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/natus-trust-center-icon.svg","1536x1536-width":160,"1536x1536-height":160,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/natus-trust-center-icon.svg","2048x2048-width":160,"2048x2048-height":160}},"title":"Centro de Confianza de Natus","description":"Inf\u00f3rmese sobre el programa de seguridad de productos Natus, descargue boletines de seguridad ","link":{"type":"post","value":"11799","url":"https:\/\/natus.com\/es\/soporte\/centro-confianza-natus\/","name":"Centro de confianza de Natus","title":"INICIO","target":""}},{"icon":{"ID":1088,"id":1088,"title":"product-knowledge-center-icon","filename":"product-knowledge-center-icon.svg","filesize":1320,"url":"https:\/\/natus.com\/wp-content\/uploads\/product-knowledge-center-icon.svg","link":"https:\/\/natus.com\/es\/soporte\/product-knowledge-center-icon-2\/","alt":"Document Page Icon","author":"1","description":"","caption":"","name":"product-knowledge-center-icon-2","status":"inherit","uploaded_to":8369,"date":"2023-08-07 16:17:42","modified":"2024-07-26 15:18:57","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":160,"height":160,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/product-knowledge-center-icon.svg","thumbnail-width":160,"thumbnail-height":160,"medium":"https:\/\/natus.com\/wp-content\/uploads\/product-knowledge-center-icon.svg","medium-width":160,"medium-height":160,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/product-knowledge-center-icon.svg","medium_large-width":160,"medium_large-height":160,"large":"https:\/\/natus.com\/wp-content\/uploads\/product-knowledge-center-icon.svg","large-width":160,"large-height":160,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/product-knowledge-center-icon.svg","1536x1536-width":160,"1536x1536-height":160,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/product-knowledge-center-icon.svg","2048x2048-width":160,"2048x2048-height":160}},"title":"Centro de Informaci\u00f3n Sobre Productos","description":"Busque informaci\u00f3n sobre su producto, acceda a las Instrucciones de uso ","link":{"type":"url","value":"https:\/\/natus.bynder.com\/web\/3109238f80bad185\/product-knowledge-center\/","url":"https:\/\/natus.bynder.com\/web\/3109238f80bad185\/product-knowledge-center\/","name":"https:\/\/natus.bynder.com\/web\/3109238f80bad185\/product-knowledge-center\/","title":"INICIO","target":""}},{"icon":{"ID":1093,"id":1093,"title":"software-download-center-icon","filename":"software-download-center-icon.svg","filesize":823,"url":"https:\/\/natus.com\/wp-content\/uploads\/software-download-center-icon.svg","link":"https:\/\/natus.com\/es\/soporte\/software-download-center-icon-2\/","alt":"Software Download Icon","author":"1","description":"","caption":"","name":"software-download-center-icon-2","status":"inherit","uploaded_to":8369,"date":"2023-08-07 16:17:58","modified":"2024-07-26 15:18:39","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":160,"height":160,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/software-download-center-icon.svg","thumbnail-width":160,"thumbnail-height":160,"medium":"https:\/\/natus.com\/wp-content\/uploads\/software-download-center-icon.svg","medium-width":160,"medium-height":160,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/software-download-center-icon.svg","medium_large-width":160,"medium_large-height":160,"large":"https:\/\/natus.com\/wp-content\/uploads\/software-download-center-icon.svg","large-width":160,"large-height":160,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/software-download-center-icon.svg","1536x1536-width":160,"1536x1536-height":160,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/software-download-center-icon.svg","2048x2048-width":160,"2048x2048-height":160}},"title":"Centro de Descargas de Software","description":"Descargue las \u00faltimas versiones de software para su producto Natus ","link":{"type":"url","value":"https:\/\/natus.bynder.com\/web\/276e6331d0e588c8\/resource-library-software\/","url":"https:\/\/natus.bynder.com\/web\/276e6331d0e588c8\/resource-library-software\/","name":"https:\/\/natus.bynder.com\/web\/276e6331d0e588c8\/resource-library-software\/","title":"INICIO","target":"_blank"}}]}},{"acf_fc_layout":"product_manuals_eifus","_acfe_flexible_toggle":"","left_image_right_content_single_cta_landing":{"module_options":{"":null,"module_id":"n6514b8371d569","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"0","margin_bottom_tablet":"0","margin_bottom_mobile":"0","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"":null,"image":{"ID":4339,"id":4339,"title":"Doctor on a tablet 800x450","filename":"Doctor-on-a-tablet-800x450-1.png","filesize":433489,"url":"https:\/\/natus.com\/wp-content\/uploads\/Doctor-on-a-tablet-800x450-1.png","link":"https:\/\/natus.com\/es\/soporte\/doctor-on-a-tablet-800x450-2\/","alt":"Doctor on a tablet","author":"2","description":"","caption":"","name":"doctor-on-a-tablet-800x450-2","status":"inherit","uploaded_to":8369,"date":"2023-09-14 19:11:09","modified":"2024-07-29 20:27:08","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":800,"height":450,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/Doctor-on-a-tablet-800x450-1.png","thumbnail-width":128,"thumbnail-height":72,"medium":"https:\/\/natus.com\/wp-content\/uploads\/Doctor-on-a-tablet-800x450-1.png","medium-width":800,"medium-height":450,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/Doctor-on-a-tablet-800x450-1-768x432.png","medium_large-width":768,"medium_large-height":432,"large":"https:\/\/natus.com\/wp-content\/uploads\/Doctor-on-a-tablet-800x450-1.png","large-width":800,"large-height":450,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/Doctor-on-a-tablet-800x450-1.png","1536x1536-width":800,"1536x1536-height":450,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/Doctor-on-a-tablet-800x450-1.png","2048x2048-width":800,"2048x2048-height":450}},"activate_image_caption":false,"image_caption_icon":false,"image_caption_title":"","image_caption_description":"","label":"DESCARGAS ","title":"Centro de Informaci\u00f3n Sobre Productos","description":"
\u00bfBusca manuales de productos o instrucciones de uso para su producto Natus? Acceda a nuestro Centro de informaci\u00f3n sobre productos.<\/p>\n