{"id":11810,"date":"2023-09-20T15:59:41","date_gmt":"2023-09-20T15:59:41","guid":{"rendered":"https:\/\/natus.com\/service-et-assistance\/service-programs\/natus-care\/"},"modified":"2026-01-28T16:39:19","modified_gmt":"2026-01-28T16:39:19","slug":"natus-care","status":"publish","type":"page","link":"https:\/\/natus.com\/fr\/assistance\/programmes-services\/natus-care\/","title":{"rendered":"Natus Care"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":11792,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-11810","page","type-page","status-publish","hentry"],"acf":{"content_blocks":[{"acf_fc_layout":"hero1","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"hero_locations":{"unique_id":"n650b16edc0d1b","background":{"ID":927,"id":927,"title":"locations-hero","filename":"locations-hero.jpg","filesize":249977,"url":"https:\/\/natus.com\/wp-content\/uploads\/locations-hero.jpg","link":"https:\/\/natus.com\/fr\/sites\/locations-hero-2\/","alt":"","author":"1","description":"","caption":"","name":"locations-hero-2","status":"inherit","uploaded_to":8336,"date":"2023-07-30 10:59:34","modified":"2023-09-21 15:29:51","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/natus.com\/wp-includes\/images\/media\/default.png","width":1920,"height":500,"sizes":{"thumbnail":"https:\/\/natus.com\/wp-content\/uploads\/locations-hero.jpg","thumbnail-width":128,"thumbnail-height":33,"medium":"https:\/\/natus.com\/wp-content\/uploads\/locations-hero.jpg","medium-width":1920,"medium-height":500,"medium_large":"https:\/\/natus.com\/wp-content\/uploads\/locations-hero-768x200.jpg","medium_large-width":768,"medium_large-height":200,"large":"https:\/\/natus.com\/wp-content\/uploads\/locations-hero.jpg","large-width":1920,"large-height":500,"1536x1536":"https:\/\/natus.com\/wp-content\/uploads\/locations-hero-1536x400.jpg","1536x1536-width":1536,"1536x1536-height":400,"2048x2048":"https:\/\/natus.com\/wp-content\/uploads\/locations-hero.jpg","2048x2048-width":1920,"2048x2048-height":500}},"h1":"Natus Care","description":""}},{"acf_fc_layout":"divider","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"divider":{"module_options":{"":null,"module_id":"n651469431a294","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"0","margin_bottom_tablet":"0","margin_bottom_mobile":"0","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"color":"#005e63","height":"12"}},{"acf_fc_layout":"simple_content","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"content_full_width_landing":{"module_options":{"":null,"module_id":"n6514694325c04","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":true,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"40","padding_bottom_tablet":"20","padding_bottom_mobile":"20","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"-40","margin_bottom_tablet":"-20","margin_bottom_mobile":"-20","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"content":"

\"\"Service et assistance \u2013 par les experts qui connaissent le mieux vos produits Natus<\/span><\/h4>\n
<\/h6>\n

 <\/p>\n

 <\/p>\n

<\/h5>\n
Une assistance qui vous permet de garder une longueur d\u2019avanc<\/span><\/h5>\n

Nous garantissons la qualit\u00e9 de nos produits. Tous les appareils que vous achetez chez Natus sont assortis d\u2019une garantie limit\u00e9e d\u2019un an. Pour \u00e9tendre la couverture de la garantie et prot\u00e9ger votre investissement, achetez Natus Care<\/p>\n

 <\/p>\n

Nous fournissons \u00e0 nos clients un service expert rapide et efficace avec des solutions personnalis\u00e9es. Communiquez facilement avec votre responsable de service Natus assign\u00e9 qui se fera un plaisir de vous aider. Des services de maintenance aux r\u00e9parations des appareils et \u00e0 l\u2019assistance sur votre site, nous sommes l\u00e0 \u00e0 tout moment<\/span><\/p>\n

 <\/p>\n

Natus Care s\u2019assure que vos appareils continueront \u00e0 fournir des diagnostics et des \u00e9valuations de qualit\u00e9 de vos patients. Laissez Natus prendre soin de vos appareils, pour que vous puissiez prendre soin de vos patients<\/p>\n"}},{"acf_fc_layout":"content_multiple_columns","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"content_multiple_columns":{"module_options":{"":null,"module_id":"n650dc759ebc0c","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":true,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"80","padding_bottom_tablet":"10","padding_bottom_mobile":"10","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"-81","margin_bottom_tablet":"-10","margin_bottom_mobile":"-10","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"columns_per_rows_desktop":"3","columns_per_rows_tablet":"1","columns_per_rows_mobile":"1","columns":[{"column_background":"#f1f1f1","column_size":"two-thirds","column_alignment":"align-right","activate_top_right_border_radius":false,"content_type":[{"acf_fc_layout":"simple_content","content":"

Pourquoi ai-je besoin d\u2019un contrat de service ?<\/span><\/h5>\n

Notre promesse d\u2019excellence ne prend pas fin apr\u00e8s l\u2019achat de votre produit. Cette \u00e9tape n\u2019est que le d\u00e9but
\ndu soutien continu que nous vous fournissons tous les jours<\/p>\n

    \n
  • \n
      \n
    • \n
        \n
      • \n
          \n
        • Vous avez la certitude que votre appareil est correctement entretenu<\/li>\n
        • Vous b\u00e9n\u00e9ficiez de la tranquillit\u00e9 d\u2019esprit de savoir que de l\u2019aide est disponible sur simple appel t\u00e9l\u00e9phonique<\/li>\n
        • Un expert d\u00e9vou\u00e9 est \u00e0 vos c\u00f4t\u00e9s pour l\u2019int\u00e9gralit\u00e9 de votre contrat de service.<\/li>\n
        • Si un produit est endommag\u00e9 ou d\u00e9fectueux, nous vous pr\u00eaterons un appareil qui vous sera rapidement
          \nlivr\u00e9 pour que vous puissiez assurer la continuit\u00e9 de vos soins<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n"}]},{"column_background":"#f1f1f1","column_size":"one-third","column_alignment":"align-left","activate_top_right_border_radius":false,"content_type":[{"acf_fc_layout":"simple_content","content":"

          \"Natus<\/p>\n"}]}]}},{"acf_fc_layout":"simple_content","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"content_full_width_landing":{"module_options":{"":null,"module_id":"n6514694347e4f","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":true,"padding_top_desktop":"60","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"20","padding_bottom_tablet":"10","padding_bottom_mobile":"10","activate_custom_margin":false,"margin_top_desktop":"-60","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"-20","margin_bottom_tablet":"-10","margin_bottom_mobile":"-10","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"content":"

          Choisissez un niveau de service<\/span><\/h5>\n

          Que vous souhaitiez une couverture compl\u00e8te ou partielle pour les r\u00e9parations et les pi\u00e8ces ou juste pour une maintenance pr\u00e9ventive, nos forfaits flexibles fournissent le niveau d\u2019assistance dont vous avez besoin pour obtenir une qualit\u00e9 constante. La plupart des probl\u00e8mes peuvent \u00eatre r\u00e9solus en un seul appel t\u00e9l\u00e9phonique.<\/p>\n

           <\/p>\n

          \"\"<\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n

           <\/p>\n"}},{"acf_fc_layout":"contact_form","_acfe_flexible_layout_title":null,"_acfe_flexible_toggle":null,"contact_form_landing":{"module_options":{"":null,"module_id":"n651469435679d","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"0","margin_bottom_tablet":"0","margin_bottom_mobile":"0","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"":null,"activate_intro":true,"intro_text":"Contact","intro_text_color":"#005e63","intro_link":null,"activate_description":true,"description_title":"","description_copy":"Contactez votre repr\u00e9sentant commercial Natus pour plus d'informations.","embed_code":"