Customer Support

At Natus we know that the performance of our customer service organization is as important to our customers as the performance of our products and we are here to serve you, our valued customers. If you are interested in obtaining a quote or gathering additional information regarding our products, we can help. Give us a call, use this online form or send an email or fax using the contact information below. We look forward to assisting you.

Natus Customer Service Contact Information

General

Customer Training

Tel: 800-356-0007 (US)
e-mail: DL-madison.training@natus.com

Biomed Training (Neuro)
e-mail: system.training@natus.com

Service Contracts

Tel: 800-356-0007 (US)
e-mail: DL-madison.servicecontracts@natus.com

Neuro

United States

General Inquiries

To obtain a quote, information regarding your account, or for additional information regarding our products

Customer Service: 1-800-356-0007
Local Number: 608-829-8500
Fax: 608-829-8775 Products
Fax: 608-829-8709 Supplies

Email: neurology.customerservice@natus.com

Australia & New Zealand

Tel: (AUS) 1800 290 772
Tel: (NZ) 0800 628 876

Email: orders.anz@natus.com

Germany

Tel: +49 89 83942 0
Fax: +49 89 83942 777

Email: order.europe@natus.com

France

Tel.: +33 (0)5 56 08 54 76
Fax: +33(0)5 56 42 27 62
Email: infofrance@natus.com

Benelux

Tel: +32.15321373
Email: orders.be@natus.com

United Kingdom

Tel: +44 (0)20 3058 0850
Email: neuroinfouk@natus.com

Italy

Tel: +39.415937000
Email: ufficio.commerciale@natus.com

Sensory

United States

Tel: +1 608-829-8500
Toll Free: 1-855-283-7978
Email: customer.service@natus.com
Webshop: natusmedicalstore.com

Canada

Tel: 1-514-856-9212
Toll Free: 1-800-363-0793
Email: otoinfo.ca@natus.com

Germany

Tel: +49 251 203 983-0
Fax: +49 251 203 983-999

Email: hbinfo.de@natus.com

France

Tel: +33 1 60 13 76 66
Fax: +33 1 60 13 76 67

Email: hbinfo.fr@natus.com

UK & Ireland

Tel: (UK) +44 1280 730 755
Tel: (Ireland) +353 16 950 673

Email: hearingbalanceinfo.uk@natus.com

Italy

Tel: +39 049 89 11 110
Fax: +39 049 89 11 316

Email: infoitalia@natus.com

Spain

Tel: +34 914 282 233

Email: hbpedidos.es@natus.com

Australia & New Zealand

Tel: (AUS) 1800 290 772
Tel: (NZ) 0800 628 876

Email: orders.anz@natus.com

Nordics

Norway

Tel: +47 986 76 307

Email: otoorder.no@natus.com

Tel: +45 32 74 11 73

Email: cservice_int@natus.com

BeNeLux

Tel: +31 85 7826 478

Email: otoinfo.nl@natus.com

China

Tel: +86 21 61952178

Email: cservice_cn@natus.com

Rest of World

Natus maintains a network of representative distribution companies in countries throughout the world. For Sensory sales, service or support please contact your local distributor.