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Company Profile
Environmental, Social & Governance
Management Team
Neuro Management
Sensory Management
Events
Electroencephalography (EEG/aEEG)
Long-Term Monitoring
Routine EEG
Ambulatory EEG
ICU Monitoring
aEEG
EEG Software
Animal EEG
Electromyography (EMG)
EMG / NCS / EP Systems
EMG Software
Neuromuscular Ultrasound
Handheld EMG
Neurocritical Care & Brain Injury
Intracranial Pressure Monitoring Systems & Catheters
Cerebral Spinal Fluid Management
Cranial Access Kits
EEG in the ICU
Newborn Brain Injury
Polysomnography (PSG)
In-Lab Testing
Out-of-Center Sleep Testing (OCST)
PSG Software
Sterile-Driers
Neurodiagnostic Supplies
EEG Supplies
EMG Supplies
Sleep Supplies
Natus Medical Store

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Hearing Assessment
Madsen® Astera²
Madsen® Zodiac
Aurical® Aud
Madsen® A450
Madsen® Capella²
Oscilla®
Bio-logic® NavPRO ONE®
Bio-logic® AuDX PRO FLEX®
Bio-logic® AuDX® PRO
Hearing Aid Fitting
Otoscan®
Aurical®
Aurical® Freefit
Aurical® HIT
Aurical® Otocam 300
Hi-Pro® 2
Balance Assessment
ICS® Dizcovery
ICS® Impulse
ICS® Aircal
Infant Hearing Screening
ALGO® Pro
ALGO® 7i
ALGO® 5
Madsen® Accuscreen®
Madsen® Alpha
Bio-logic® AuDX®
Vision Screening
RetCam® Envision
Newborn Care
neoBLUE® LED
neoBLUE® Compact
neoBLUE® Blanket
neoBLUE® Radiometer
Biliband®
NICVIEW® 2
Software
Otosuite®
Otosuite® Vestibular
Otobase®
Otocloud®
NEOMETRICS®
Datalink
audble® Desktop
AccuLink
BioLink

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Service & Support Center
Customer Support
Technical Service
Service Programs
Natus Academies
Insights

Natus Service & Support

Natus’ promise to provide excellence doesn’t end once a customer has made a purchase. It’s just the beginning of our continued support.

As a global company with more than 80 years’ experience serving the needs of clinicians around the world, Natus stands by the quality of its products and supports its customers successful adoption and use of its products through exceptional customer service and ongoing support.

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Customer Support
Questions about your account or service contract, information about Natus products or general inquiries
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Technical Service
Get support for your Natus product, view product warranties, chat with a Natus Technical Service representative through NatusConnect Live Chat
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Service Programs
Learn more about Natus FlexSelect subscription and Natus Care service programs
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Natus Trust Center
Learn about the Natus Product Security Program, download security bulletins
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Product Knowledge Center
Find information about your product, including electronic Instructions for Use (eIFUs)
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Software Download Center
Download the latest software versions for your Natus product
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Product Knowledge Center

Looking for product manuals or Instructions for Use for your Natus product?

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e-IFU Archive

Looking for an older version of an IFU?

Visit the e-IFU Archive here

e-IFU Notifications

Instructions for Use (e-IFUs)  are updated on an ongoing basis.

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Product Warranties

Need to access product warranties or view Natus Terms & Conditions?

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Natus

Natus Service Excellence

Leading an industry requires innovation. We've made significant upgrades to our customer service capabilities so you can rely on Natus to give you full confidence in your system's performance, no matter where you practice.

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