Natus Care

Service & support from the people who know your Natus products the best

Get the most out of your equipment and provide the best patient care with our support, supplies and reliable services.



Support that keeps you one-step ahead

We stand behind the quality of our products. Every device you purchase from Natus comes with a one-year limited warranty. To extend protection coverage and protect your investment, purchase Natus Care. We provide expert care with personalized solutions to our customers in a timely and efficient manner.


With your own dedicated Natus service contact, easily connect with someone who is waiting to help you. From service maintenance, equipment repair and field support – we are with you at every step.


Natus Care ensures your equipment will continue to provide quality patient monitoring, screening and assessment. Let Natus take care of your device so you can take care of your patients.

Why do I need a service contract?

Our promise to provide excellence doesn’t end once you’ve made a purchase. It’s just the beginning of our continued support to you each and every day.

        • Feel confident knowing your device is being properly maintained
        • Get peace of mind knowing that help is a simple phone call away
        • A devoted expert is at your side for the entirety of your service contract
        • If a product is damaged or defective, a quickly delivered loaner replacement means you can continue to provide care without interruption
Choose your level of Care

Whether you want full coverage, partial coverage for repairs and parts or calibration only, our flexible packages provide just the level of support you need to achieve consistent quality. Most issues can be resolved in a single phone call. For full information of the Natus Care coverage levels, please download our brochure.

Download Neuro Brochure          Download Sensory Brochure

Contact us about Natus Care

Get in touch with your local Natus representative to find out more about the service plans available in your region.

036026 RevB